Frequently Asked Questions
Everything you need to know about your premium meat delivery.
How is the meat packaged for shipping?
All our cuts are vacuum-sealed and shipped in recyclable insulated boxes with dry ice or non-toxic gel packs to ensure they arrive at a safe, chilled temperature.
Where do you source your livestock?
We partner exclusively with sustainable farms that prioritize ethical animal husbandry, offering 100% grass-fed beef and pasture-raised heritage pork.
What is your delivery window?
Orders are processed within 24-48 hours. Depending on your location, your meat will arrive via expedited shipping within 1-3 business days to maintain maximum freshness.
Can I return meat products if I change my mind?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with quality or damage during transit, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes?
Yes, our 'Carnivore Club' subscription allows you to save 10% on every order. You can choose your delivery frequency and pause or cancel at any time.
Is your meat fresh or frozen?
To lock in nutrients and peak flavor, our meat is flash-frozen at the source. This process prevents ice crystals from damaging the fibers, ensuring a superior texture when thawed.